TO DO LIST BEFORE SMILING AND DIALING
Have your prospects survey in front of you when calling. It is important to understand what your prospect went through during the survey process. If you have not already done so, use this link www.zteamleads.com/demo Once the window opens spend a minute viewing the advertisement your prospect sees. Then proceed through the sign up process as if YOU are the prospect. Note each window the prospect ( in this case YOU) is viewing and what they are answering. Complete all the data requested (this is a demo database and all info is flushed). Advance through each screen to the end and notice THE VIDEO automatically plays! THIS VIDEO is the hinge pin of the new script! There is no real need to talk unless the prospect has viewed the video!
Hello, {Firstname}?
Hi {Firstname}, this is (your name), from Zurvita Care Saver.
You had entered an online survey recently about your interest in our national discount buyers card where you could save $150 or more every month without ever changing your buying habits. Does that ring a bell with you? (wait for answer)
OK, I don't want this to be an intrusive call, do you have a few minutes to talk?
Great, now you had answered several questions during the survey process indicating retailers you shopped at, how much online shopping verse offline shopping you did, etc. My question to you today is did you watch the video that explains everything at the end of the survey? (wait for answer)
IF NO!
Do you have 5 minutes right now to go to your computer and watch the video with me? (If no, schedule at time to follow up and give them the link - http://caresavervideo.com - If yes, give them link, watch and move down the script!)
IF YES!
Great! Which of the 3 benefits appealed the most to you? The personal attendant, the 175,000 retailers giving you up to 50% off, or the personal online mall with 600 stores offering cash back on your shopping? (wait for answer and be prepared to talk to them about any experiences you have had using the the similar program as well as the others.)
{Firstname}, let me ask you, based on what you saw in the video & what we have just discussed, can you see the value of this program? (Expect a yes if know start to ask questions about why they don't see it?) Can you see how you and your family could save over $150 a month without changing your buying habits? (Expect a yes if know start to ask questions about why they don't see it?)
Great! This program is ONLY 67 cents a day or $19.95 per month. There is a one time, and one time only, $20.00 processing fee. We also give you a 30 day satisfaction guarantee. If you are not satisfied for any reason you may cancel and request a refund. In fact, I will say if you are not happy with the savings you get from using this plan I would WANT you to cancel and be glad to assist you in doing so.
Your membership will go live immediately for use today and membership cards will be ordered and take about 7 to 10 days to receive. An email will come to you at the address you entered which is _____________. This email will give you links for the online shopping, the 175,000 retailers, and the personal attendent so you may begin using these benefits today!
So I can insure proper delivery of your membership cards let me verify your address: (repeat complete address)
One last thing to activate your membership. We accept all credit or debit cards. Which is best for you?
cc #_______________________________
exp _______________________________
cvv # ______________________________
(3 digit on back of Visa, MC, Discover, 4 digit on front of Amex)
Is the mailing address foryour credit/debit card statement the same as what I already have? If not what is the address your statements go to?
OK, Welcome to Zurvita Care Saver, {Firstname}! Watch for your welcome email.
There will be 3 links in the email. All you have to do is click on each link and set your passwords..........and you're ready to go.
You will receive your Discount Card in the mail in 7 to 10 days so you can receive discounts in your local area. Keep our toll free number handy (1-888-813-6602) and don't hesitate to call us with any questions you may have. Also here is my number ________ and my name is ___________.
We consider it an honor and a privilege to serve you. Do you have any other questions?
Have a great day!
Voice Message:
Hi ____________, this is ______calling from Zurvita. You visited our website and indicated your interest in (saving money on your regular shopping, our cash back savings program, our personal attendant program, or all 3). I have the information you need, on this fantastic program so give me a call....... and of course there is no obligation on your part. Here's my name and number. ___ ___ at 111-111-1111 again that's ____ ____ at 111-111-1111. Give me a call.........you'll be glad you did. Can't wait to meet you, _______